REFUND & RETURNS

1. General Return Policy

  • We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 3 days of receiving your order.

  • To be eligible for a return, items must be in their original, unused condition and in their original packaging.

2. Electronics and Warranty Policy

  • Please note that due to the nature of electronic components, refunds are generally not offered for electronic products.

  • We perform rigorous factory testing and secondary quality checks on all electronics before dispatch to ensure they are functional.

3. Exchanges and Faulty Items

  • Exchanges are permitted if it is proven that a product defect is not the result of user error or improper installation.

  • In the event of a verified manufacturer defect, we will work with you to provide a suitable exchange.

  • If a defect arises, please contact our support team immediately for an assessment.

4. Refund Process

  • If a refund is approved, it will be processed to the original payment method after the returned items have been inspected and verified by our team.

  • Please allow for 5 business days for the refund to reflect in your account.