PRIVACY POLICY

1. Introduction

At Digital Hive Ja, we value your trust and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe when you interact with our platform.

2. Information We Collect

We collect information that you provide to us directly, such as:

  • Contact Information: Your name, email address, phone number, and shipping address.

  • Order Details: Information regarding the products you purchase and your vehicle details for fitment purposes.

  • Technical Data: Information automatically collected by our website, such as your IP address, browser type, and navigation patterns on our site.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: Processing your orders, coordinating shipments across Jamaica, and managing customer support inquiries.

  • Service Improvement: Enhancing our website functionality and ensuring our lighting products are accurately matched to your vehicle.

  • Communication: Sending you updates regarding your orders, shipping status, or promotional information if you have opted in.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. All transactions processed through our platform utilize secure payment gateways to ensure your sensitive payment information remains protected during checkout.

5. Third-Party Sharing

We do not sell your personal information. We only share your data with trusted third parties when necessary, such as:

  • Shipping Providers: To facilitate the delivery of your orders to your location.

  • Payment Processors: To securely handle your payments.

6. Your Rights

You have the right to access, update, or request the deletion of your personal information stored in our records. If you have questions regarding your data, please get in touch with us directly at our support email.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.